Terms and Conditions
These are the terms and conditions which apply to your use of this website. Any reference in these terms and conditions to this website shall include password-protected services available through this website. Please read them carefully. By proceeding with access to this website you are deemed to have accepted these terms and conditions. If you do not agree with these terms and conditions, then please refrain from using this website. Please note that from this website you can access the AXA Isle of Man website, the Architas website, the AXA Life Europe website and the AXA Group website where you will be required to accept further terms of business.
AXA Wealth reserves the right at its discretion to amend, update, modify or replace these terms and conditions at any time without notice. Any such amendment, update, modification or replacement shall be effective once the revised terms and conditions have been posted on this website. You are responsible for checking the terms and conditions of this website each time you use this website and your use of this website indicates your acceptance of the terms and conditions applicable at the time you access the website.
These terms and conditions were last updated on 1 October 2011.
Please note that this website is intended for use by residents of the United Kingdom whilst in the United Kingdom only. It is not applicable to residents/investors of other countries because the law in other countries may restrict the distribution of the information and products on this website.
For the avoidance of doubt none of the information on this website constitutes an offer to contract in any country in which it is accessed, including (without limitation), the United Kingdom.
This website is provided by AXA Wealth Limited (trading as AXA Wealth) a company registered in England (Company No. 01225468) and limited by shares. Its registered office is 5 Old Broad Street, London EC2N 1AD. AXA Wealth Limited is authorised and regulated by the Financial Services Authority.
In these terms and conditions, references to AXA Wealth are to AXA Portfolio Services Limited (Company No. 01128611), AXA Wealth Services Limited (Company No. 02238458) and AXA Wealth Limited (Company No. 01225468). All of these companies are registered in England and limited by shares. Their registered office is 5 Old Broad Street, London EC2N 1AD.
Each company promotes and distributes its own products and is authorised and regulated by the Financial Services Authority. AXA Wealth Services Limited also promotes and distributes the products of AXA Isle of Man Limited and AXA Life Europe Limited in the United Kingdom. Details of the companies offering specific products are shown in the relevant product literature.
You can contact AXA Wealth at: AXA Wealth, Winterthur Way, Basingstoke RG21 6SZ. Telephone number: 01256 470707. As part of our commitment to quality service and security, telephone calls may be recorded. Email: firstname.lastname@example.org
In these terms and conditions, references to AXA Group are to AXA S.A. (AXA, a SociétéAnonyme organized under the laws of France) and its direct and indirect subsidiaries.
This website may also contain hypertext links to websites operated by third parties. The responsibility for those websites belongs to the third parties who are identified as operating those websites. Separate terms and conditions will also apply to those websites and you are encouraged to read those if you access those links.
AXA Wealth will endeavour to ensure that this website, including any password-protected services, is accessible for 24 hours a day but will not be liable if‚ for any reason‚ the website, including any password-protected services, is unavailable at any time or for any period. AXA Wealth will have the right to suspend access to this website, including any password-protected services, temporarily or permanently and without notice.
AXA Wealth will not be liable for any losses, damages, liabilities or costs of any kind (whether direct, indirect or consequential) arising in contract‚ tort, negligence or otherwise, if this website, including any password-protected services, is unavailable or is suspended for any reason.
The information contained on this website, including any information available through password-protected services, is provided for information purposes only and shall not be construed or interpreted to be providing you with financial advice or other professional advice.
AXA Wealth will use reasonable care and skill to ensure that the information contained on this website is accurate at the date of publication. However‚ because of the nature of the internet‚ there may be circumstances in which errors occur within the information. Consequently AXA Wealth makes no warranty as to the accuracy, suitability or completeness of any information on this website, including any information available through password-protected services, and cannot accept liability for any errors or omissions within it.
AXA Wealth will take all reasonable steps to ensure that any information you provide via email on this website is kept secure‚ but please remember that‚ because of the nature of the internet‚ the security of emails cannot be guaranteed. Consequently your privacy cannot be guaranteed. There is no guarantee that any emails sent will be received by AXA Wealth.
If you have registered for any password-protected services available through this website, you agree to keep your password secret. You agree to notify AXA Wealth immediately at email@example.com if you suspect any unauthorised use of your password or account. You are solely responsible for the use of your account.
Additional information on how to be more secure is available in the Security section.
AXA Wealth accepts no responsibility for the content of or your use of any website which is accessed via a hypertext link from this website, except where responsibility is accepted by AXA Wealth expressly within the terms and conditions applying to any such website which is provided by AXA Wealth.
AXA Wealth cannot warrant that this website is free of viruses or technical defects of any description‚ and accepts no responsibility for any technical problems arising from your use of this website.
AXA Wealth shall not be liable for any losses, damages, liabilities or costs of any kind (whether direct, indirect or consequential and whether arising in contract, tort, negligence or otherwise) arising from your use of, reliance upon or inability to use this website or any information contained on this website (including any password-protected services), including without limitation any loss of use, loss of profits, loss of anticipated savings or loss of data.
Nothing in these terms and conditions shall limit or exclude AXA Wealth’s liability for death or personal injury resulting from its negligence or other breach of duty or for any other matter in respect of which liability cannot by applicable law be limited or excluded.
Copyright and other Intellectual Property Rights
The AXA Wealth, Elevate and Architas names and logos are registered trade marks of members of the AXA Group who claim rights in these names and logos. AXA Wealth and/or other AXA Group companies (or its or their licensors) owns the copyright and all other intellectual property rights existing on or within this website.
Unless otherwise expressly permitted, you are not permitted to download‚ print‚ redistribute or extract any information from this website other than for your personal‚ non-commercial use (unless acting in the capacity of a financial adviser or intermediary) and not for any purpose that damages the reputation of any AXA Group company or takes advantage of it.
You are not permitted to reproduce‚ modify or in any way change any of the information available on this website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
You may link to this website, provided you do so in a way that is fair and legal and does not damage any AXA Group company’s reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on the part of any AXA Group company where none exists. AXA Wealth reserves the right to withdraw this linking permission without notice. This website must not be framed on any other website.
AXA Wealth’s status (and that of any identified contributors) must always be acknowledged as the authors of material on this website.
Data Protection and Privacy
AXA Wealth Limited (trading as AXA Wealth) is registered as a data controller in accordance with the Data Protection Act 1998 with registration no. Z9550948.
Any personal information you supply to AXA Wealth via this website will be treated in accordance with the Data Protection Act 1998.
Details about the way AXA Wealth processes information about you are set out in its Privacy Statement. By using this website, you consent to such processing and confirm that all data provided by you is accurate. If there are any changes to the data you have provided, it is your responsibilty to update such data.
By accessing this website you agree that these terms and conditions shall be subject to English law and the Courts of England and Wales shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with them.
Our eServices provide you with access to a range of tools and services. For some of these services you will be requested to accept additional terms and conditions.For the purpose of this section, the following definitions shall apply:
"Certification Authority" means a reputable organisation which will undertake due diligence and verification on the adviser and/or his computer to ensure they meet the organisation’s verification standards. The adviser must also enter into annual renewable contracts with the Certification Authority before being issued with a Digital Certificate.
"Digital Certificate" means a computer file issued by a Certification Authority containing identity information on the holder of the certificate.
"Digital Certificate Revocation List"means an electronic list referenced by AXA Wealth, which will automatically check all advisers who request access to ensure they hold a current Digital Certificate.
"OSIS" means Origo Secure Internet Services Limited, whose registered office is at Moyen House, Heriot-Watt Research Park North, Edinburgh, Scotland EH14 4AP, Company No. Sc201466.
"OSIS Individual Certificate" means a Digital Certificate where the Certification Authority is OSIS and is used for the AXA Wealth eServices.
If the adviser wishes to use the Unipass login to access the adviser eServices, then AXA Wealth will only release material under the following circumstances:
- the adviser has entered into a contract with OSIS;
- the adviser holds a current OSIS Individual Certificate;
- the adviser’s Digital Certificate is verified against the Digital Certificate Revocation List;
- AXA Wealth accepts no responsibility for the authenticity of the Digital Certificate.
The adviser shall pay the costs and expenses incurred by it in obtaining and renewing its Digital Certificates.
Wherever the name ‘AXA’ is used on this website, this implies one or more of the following companies within the AXA Group of companies, which may offer products or services on this website. Further details can be found on the respective companies’ webpages:
AXA UK plc registered in England and Wales with company no. 3424940, registered office: 5 Old Broad Street, London, EC2N 1AD.
AXA Isle of Man Limited is a company limited by shares. Registered No. 056473C. Registered office: Royalty House, Walpole Avenue, Douglas, Isle of Man, IM1 2SL, British Isles.
AXA Life Europe Limited is a private company limited by shares registered in Ireland (No. 410727). Registered Office: Wolfe Tone House, Wolfe Tone Street, Dublin 1, Ireland.
Architas Multi-Manager Limited, registered in England and Wales with company no. 06458717, registered office: 5 Old Broad Street, London, EC2N 1AD.